Patient Experience To Enhance Patient Engagement
During this live training course, the participant will learn practical tools and strategies to enhance care coordination, improve communication, and ensure patient safety and satisfaction. This training is intended to support continuous quality improvement efforts in the patient’s experience of care. At the conclusion of this training course, the participant will be able to: Identify […]
During Part 2 of the two-part live virtual training course, the participant will be introduced to the importance of regular screening for substance and alcohol use to detect risk, the importance of early intervention when risk is identified, and when taking over pain management from other providers, the importance of effective and empathic communication including […]
This training provides the foundation of the BCBSM/BCN PDCM billing codes and Priority Health care management codes. It includes practical application demonstrations and activities to promote confidence in using the codes. Objectives At the conclusion of this training course, the participant will be able to: Review of insurance basics Review of the History of Michigan […]
During this live training course, the participant will learn to navigate complex discussions with ease, help patients understand their diagnosis and prognosis, and honor their unique wishes and values when facing challenging medical decisions. Training Objectives At the conclusion of this training course, the participant will be able to: Review patients who would benefit from […]
During Part 1 of this two-part live virtual training course, the participant will gain skills and knowledge in the most current evidence-based approaches of pain management including an overview of pain mechanisms, biopsychosocial interventions, and the use of cannabinoids. The integrity, commitment, and expertise of this nationally accredited faculty will empower the provider and clinical […]
During this live, all-day training course the learner will gain knowledge and skills to work collaboratively in a multidisciplinary setting to assure that care is coordinated and patient-centered. At the conclusion of this training course, the participant will be able to: Review the historical models building to team-based cage, challenges and benefits of a multi-disciplinary […]
During this live, all day training course the learner will gain skills and knowledge to engage and empower patients using enhanced communication skills. The attendee will have the opportunity to engage in role playing, a “simulation interview” with a trained standardized patient, and receive immediate and individualized feedback on applied skills. It is strongly recommended […]