Care Management Resources

The Mi-CCSI training team have compiled a number of resources for care managers and care coordinators caring for patients in the ambulatory practice setting:

  • Case Management Process
  • Workflows
  • Communication Strategies
  • Motivational Interviewing
  • Self-Management Action Plan
  • Depression Care Tools
  • Success Strategies

Care Management Resources


Chronic Pain Management Resources

The Mi-CCSI training team have compiled a number of resources to supplement the Treating Pain and Addiction training. This training is offered to change changing the way providers and staff diagnose and treat pain, emphasizing psychosocial and non-pharmaceutical interventions as well as introductions to addiction and weaning opioid prescribing. The following links and videos are provided to supplement and should not be considered a substitute for proper training, education, or medical advice.

Chronic Pain Management Resources


Community Resource Directory

The Mi-CCSI Community Resource Workgroup with the assistance of United Way 211 and other community organizations have compiled resource directories for the use of care managers and other practice staff.
Kent County directory updated September 2016

Kent County Community Resources Ottawa County Community Resources