Team Based Care Training Resources

During this live, all-day training course the learner will gain knowledge and skills to work collaboratively in a multidisciplinary setting to assure that care is coordinated, safe, and patient-centered. This training is required prior to billing services for Priority Health and within six months of starting to bill for BCBSM PDCM (Provider Delivered Care Management). Participants are required to complete this course with a posttest score of 80% or greater in order to bill for Priority Health and BCBSM PDCM (Provider Delivered Care Management) codes.

For further details on training objectives, faculty, and available continuing education credits, click on the following link:

Click for more details


THIS PAGE WILL PROVIDE TRAINING DETAILS, DOCUMENTS AND LINKS TO THE PRESENTATIONS, ACTIVITIES, HANDOUTS, REFERENCE MATERIALS, AND LOGISTICAL INFORMATION FOR THE LIVE TRAINING.  PLEASE BE SURE TO REVIEW THIS ENTIRE PAGE.

Training Times

Training Times: 7:45 am – 4:30 pm

  • Log in to Zoom 7:30-7:45 am
  • Welcome & Roll Call Begins: 7:45 am

Zoom Live Training Connection Details

PLEASE NOTE: All training sessions are virtual on the Zoom meeting platform.

If you are joining Zoom for the first time, please allow sufficient time to troubleshoot your technology prior to the scheduled training and refer to the Resources & Troubleshooting section below.

https://zoom.us/j/2291227046?pwd=ZDZzNmx0eEZwMXh6aHZFRThmUzRrdz09

Telephone Audio Connection: (646) 876-9923 (Use this if not connecting through your computer audio)

Meeting ID: 229 122 7046

Passcode: 762452

ZOOM RESOURCES & TROUBLESHOOTING:

Instructions for joining Zoom for the first time: View Tutorial

Testing Zoom Video & Audio Alternative Phone Numbers Attendee controls in a meeting Participating in Zoom Breakouts


Self-Study (Pre-work) Modules

Review the following materials prior to attending the on-site training.

Role Introduction

Refining Your Introduction (Elevator Speech) Worksheet

Pre-Work Checklist

Prework Checklist

Suggested Reading

The Patient Centered Medical Home: History, Components and Review of the Evidence

The Patient-Centered Medical Home: History, Components & Review of the Evidence

Effective Team Based Primary Care: Observations from innovative practices

Effective team-based primary care: observations from innovative practices

Things to Know About Your Team

It is recommended that the learner reviews and completes as much as possible to share with the group.

Things to Know About Your Team

Share the Care: Assessment of Team Roles and Task Distribution

This tool can be used to assess the current state of the practice and for assessing the need for change.

Share the Care: Assessment of Team Roles and Task Distribution

Preparing for breakout sessions

SBAR Communications

The learner should review the following article and case study. The case study will be used during the afternoon breakout session. Print a copy or have it available for the activity.

Using SBAR Communications

SBAR Activity Team Communication


Course Materials

Presentations

Introduction to Team-Based Care Presentation Slides

Agenda

TBC Training Agenda

Simulation Activity

Assessment Process

Social Worker Behavioral Health Services Assessment

Nurse Care Manager Initial Assessment

PHQ-9 Questionnaire

PHQ-9 Results for Judy

Doorway Diabetes Case Fact Sheet

Team Conference Real Play

Team Conference Simulation


Post Training Instructions

Post-training Instructions

Questions?

Do you have questions about the materials or the live training?
For further questions or details, contact Amy at amy.wales@miccsi.org or Sue at sue.vos@miccsi.org


Thank you for attending the training!

Welcome! We’ve recently made some changes to our website and would love to hear what you think! If you have any feedback, please send it to Amy Wales @ amy.wales@miccsi.org.

Welcome! We’ve recently made some changes to our website and would love to hear what you think! If you have any feedback, please send it to Amy Wales @ amy.wales@miccsi.org.