Palliative Care Training Materials & Resources

An evidence-based care approach to assist patients diagnosed with a serious illness

This training, using evidence-based approaches, will provide the clinical team with knowledge and skills to assist patients who have a diagnosis or condition termed as a serious illness. For further details on training objectives, faculty, and available continuing education credits, click on the following link:

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Agenda

Updated 2024 Serious Illness Agenda to include learning objectives

8:00 am – 10:15 am | Welcome, Serious Illness Conversations

This session is intended for the full clinical team that includes, but is not limited to: The primary care provider, the Provider Delivered Care Manager (PDCM), and other clinical team members who will be involved in the serious illness conversations and management of palliative care services and care coordination.

10:15 am – 10:30 am | Break

The following sessions are intended for the Provider Delivered Care Manager (PDCM) and other clinical team members who will be involved in the care coordination, completion of the biomedical and psychosocial assessments, and management and monitoring patient care based on the serious illness conversation.

10:30 am – 11:15 am | Care Coordination & Billing

11:15 am – 11:45 am | Lunch

11:45 am – 12:45 pm | Psychosocial Assessment and Care Planning

12:45 pm – 1:45 pm | Biomedical/Physical Assessment and Care Planning

1:45 pm – 1:50 pm | Break

1:50 pm – 2:35 pm | Simulation Group 1

2:35 pm – 3:20 pm | Simulation Group 2

3:20 pm – 4:05 pm | Simulation Group 3

4:05 pm – 4:50 pm | Simulation Group 4


Handout Packet & Resources

Palliative Care Handout Packet Serious Illness Guide Brochure


Presentations

Serious Illness Conversation

Mary Beth Billie, DNP, RN-BC, CCM

Serious Illness Conversation Presentation


Care Coordination & Billing

Sue Vos, BSN, RN, CCM & Robin Schreur, RN, CCM

Palliative & Hospice Care Coordination & Billing Presentation


Psychosocial Assessment & Care Planning

Ellen Fink-Samick, MSW, LCSW, CCM, CCTP, CMHIMP, CRP, DBH-C

Psychosocial Assessment and Serious Illness Care Planning Presentation

Please have presentation ready for this breakout session


Biomedical Assessment & Care Planning

Carol F. Robinson, DNP, MS, BSN, RN, CHPN®

Biomedical Assessment & Care Planning Presentation

See Additional Resources in the Handout Packet


Serious Illness Conversation Simulation

See Additional Resources in the Handout Packet & Demonstration Videos below

Demonstration & Educational Videos

Serious Illness Conversation (ideal)

This video demonstrates the ideal conversation between a care manager and a patient diagnosed with a Serious Illness.

https://youtu.be/BRuWBgaz26w

Serious Illness Conversation (less ideal)

This video demonstrates the less ideal conversation between a care manager and a patient diagnosed with a Serious Illness.

https://youtu.be/KqV40kTUqC0


Resources

Handout Packet

Palliative Care Handout Packet

Other Resources

Serious Illness Guide Brochure