Palliative Care Training Resources

An evidence-based care approach to assist patients diagnosed with a serious illness

This training, using evidence-based approaches, will provide the clinical team with knowledge and skills to assist patients who have a diagnosis or condition termed as a serious illness. For further details on training objectives, faculty, and available continuing education credits, click on the following link:

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Intended Audience

These trainings are open to clinical practice teams who will be involved in serious illness conversations and management of palliative care services. This one day day session includes:

1. Two hour session at the beginning of the day for the full clinical team that includes, but is not limited to:  The primary care provider, the Provider Delivered Care Manager (PDCM), and other clinical team members who will be involved in the serious illness conversations and management of palliative care services and care coordination.
2. Full day session for the Provider Delivered Care Manager (PDCM) and other clinical team members who will be involved in the care coordination, completion of the biomedical and psychosocial assessments, and management and monitoring patient care based on the serious illness conversation.

Agenda

Palliative Care Training Agenda

Intended Attendees: full clinical team that includes, but is not limited to:  The primary care provider, the Provider Delivered Care Manager (PDCM), and other clinical team members who will be involved in the serious illness conversations and management of palliative care services and care coordination.

8:00 am – 10:05 am | Welcome, Serious Illness Conversations

10:05 am – 10:15 am | Break

Intended Attendees: Provider Delivered Care Manager (PDCM) and other clinical team members who will be involved in the care coordination, completion of the biomedical and psychosocial assessments, and management and monitoring patient care based on the serious illness conversation

10:15 am – 11:15 am | Care Coordination & Billing

11:15 am – 11:45 am | Lunch

11:45 am – 2:40 pm | Breakout Sessions: Serious Illness Simulation, Biomedical Assessment and Care Planning, Psychosocial Assessment and Care Planning

2:40 pm – 2:50 pm | Break

2:50 pm – 3:00 pm | Success strategies, wrap-up, planning for new skills application

Handout Packet

Presentations

Serious Illness Conversation

Mary Beth Billie, DNP, RN-BC, CCM

Serious Illness Conversation Presentation

Care Coordination & Billing

Sue Vos, BSN, RN, CCM & Robin Schreur, RN, CCM

Palliative & Hospice Care Coordination & Billing Presentation

Afternoon Breakout Sessions

Serious Illness Conversation Simulation

Mary Beth Billie, DNP, RN-BC, CCM

See Additional Resources in the Handout Packet & Demonstration Videos below

Psychosocial Assessment & Care Planning

Ellen Fink-Samick, MSW, LCSW, CCM, CCTP, CMHIMP, CRP, DBH-C

Psychosocial Assessment & Care Planning Presentation

See Additional Resources in the Handout Packet

Biomedical Assessment & Care Planning

Carol F. Robinson, DNP, MS, BSN, RN, CHPN®

Biomedical Assessment & Care Planning Presentation

See Additional Resources in the Handout Packet

Other Resources

Demonstration & Educational Videos

Serious Illness Conversation (ideal)

This video demonstrates the ideal conversation between a care manager and a patient diagnosed with a Serious Illness.

Serious Illness Conversation (less ideal)

This video demonstrates the less ideal conversation between a care manager and a patient diagnosed with a Serious Illness.

Handout Packet