Engagement Training Resources
During this live, all day training course the learner will gain skills and knowledge to engage and empower patients using enhanced communication skills. The attendee will have the opportunity to engage in role playing, a “simulation interview” with a trained standardized patient, and receive immediate and individualized feedback on applied skills. It is strongly recommended to complete the Team-Based Care training prior to attending this course.
For further details on training objectives, faculty, and available continuing education credits, click on the following link:
THIS PAGE WILL PROVIDE TRAINING DETAILS, DOCUMENTS AND LINKS TO THE PRESENTATIONS, ACTIVITIES, HANDOUTS, REFERENCE MATERIALS, AND LOGISTICAL INFORMATION FOR THE LIVE TRAINING. PLEASE BE SURE TO REVIEW THIS ENTIRE PAGE.
Training Times: 7:45 am – 4:00 pm
- Log in to Zoom 7:30-7:45 am
- Welcome & Roll Call Begins: 7:45 am
Zoom Live Training Connection Details
PLEASE NOTE: All training sessions are virtual on the Zoom meeting platform.
If you are joining Zoom for the first time, please allow sufficient time to troubleshoot your technology prior to the scheduled training and refer to the Resources & Troubleshooting section below.
Telephone Audio Connection: (646) 876-9923 (Use this if not connecting through your computer audio)
Meeting ID: 229 122 7046
ZOOM RESOURCES & TROUBLESHOOTING:
Instructions for joining Zoom for the first time: View Tutorial
Handouts, Activities & Resources
Simulation Breakout Session
Mi-CCSI includes a simulation component in the afternoon. Each participant will have the opportunity to interact with a standardized patient and practice the skills learned over the course of the training in a safe and exciting environment. Standardized patients are individuals that have been trained to a specific medical condition case and will offer feedback of the experience.
Watch the video below to sample the simulation experience:
NOTE: During simulation, the participant will be connecting telephonically with a standardized patient. Please have a cell phone or landline available to call the patient.