Patient Engagement Training Resources
During this live, all day training course the learner will gain skills and knowledge to engage and empower patients using enhanced communication skills. The attendee will have the opportunity to engage in role playing, a “simulation interview” with a trained standardized patient, and receive immediate and individualized feedback on applied skills. It is strongly recommended to complete the Team-Based Care training prior to attending this course.
For further details on training objectives, faculty, and available continuing education credits, click on the following link:
THIS PAGE WILL PROVIDE TRAINING DETAILS, DOCUMENTS AND LINKS TO THE PRESENTATIONS, ACTIVITIES, HANDOUTS, REFERENCE MATERIALS, AND LOGISTICAL INFORMATION FOR THE LIVE TRAINING. PLEASE BE SURE TO REVIEW THIS ENTIRE PAGE.
Training Times
Training Times: 7:45 am – 4:00 pm
- Log in to Zoom 7:30-7:45 am
- Welcome & Roll Call Begins: 7:45 am
Zoom Live Training Connection Details
PLEASE NOTE: All training sessions are virtual on the Zoom meeting platform.
If you are joining Zoom for the first time, please allow sufficient time to troubleshoot your technology prior to the scheduled training and refer to the Resources & Troubleshooting section below.
https://zoom.us/j/2291227046?pwd=ZDZzNmx0eEZwMXh6aHZFRThmUzRrdz09
Telephone Audio Connection: (646) 876-9923 (Use this if not connecting through your computer audio)
Meeting ID: 229 122 7046
Passcode: 762452
ZOOM RESOURCES & TROUBLESHOOTING:
Instructions for joining Zoom for the first time: View Tutorial
Testing Zoom Video & Audio Alternative Phone Numbers Attendee controls in a meeting Participating in Zoom Breakouts
Course Materials
Agenda
Resource Packet
Morning Presentation & Handouts
Patient Engagement Presentation
Motivational Interviewing Quiz
Refining Your Introduction (Elevator Speech) Worksheet
Afternoon Breakout Sessions
Simulation Breakout Session
Mi-CCSI includes a simulation component in the afternoon. Each participant will have the opportunity to interact with a standardized patient and practice the skills learned over the course of the training in a safe and exciting environment. Standardized patients are individuals that have been trained to a specific medical condition case and will offer feedback of the experience.
Watch the video below to sample the simulation experience:
NOTE: During simulation, the participant will be connecting telephonically with a standardized patient. Please have a cell phone or landline available to call the patient.
Simulation Case
Simulation Diabetic CaseSimulation Forms
Health Literacy & Barriers Breakout Session
Presentation
Health Literacy and Barriers Presentation
Handout
Plain Language Alternatives for Patient Information & Consent
Complex Reflections Breakout Session
Presentation
Handouts
Post Training Instructions
Post-training InstructionsHow to Complete MICMT Evaluation and Post-Test
Questions?
Do you have questions about the materials or the live training?
For further questions or details, contact Amy at amy.wales@miccsi.org or Sue at sue.vos@miccsi.org