Collaborative Care Model (CoCM): Operations Learning Series – Recorded (On Demand) Training
Elevating skills to support implementation of the CoCM care model
This three part learning series will provide practical guidance to support the implementation of the Collaborative Care Model (CoCM) in primary care practices participating in the BCBSM CoCM initiative.
Each session is a different topic and is available for on demand viewing.
Session#1: CoCM Operations: Patient Identification
This session is designed to review CoCM patient identification strategies and share practical best practices of identifying patients eligible to participate in CoCM.
Session#2: CoCM Operations: Systematic Case Review
This session is designed to review components and support tools for the CoCM systematic case review.
Session#3: CoCM Operations: Data & Billing Strategies
This session is designed to review billing codes and productivity metrics for CoCM.
The course is intended for practice leadership, IT, behavioral health care managers (BHCM) and other clinical and non-clinical staff tasked with building the infrastructure and processes for implementing the Collaborative Care Management Model in the practice.
FacultyRobin Schreur, BS, RN, CCM
Robin Schreur is a trainer for the Michigan Center for Clinical Systems Improvement (Mi-CCSI). She served as the Clinical Lead Care Manager in Ambulatory Care at Spectrum Health from 2012 until 2020. Her aim is to instill the importance of patient-centered care across the continuum of care. Robin has worked in a variety of settings including insurance-based and primary care practices, and as a behavioral health nurse at an inpatient facility. She has extensive experience in training and onboarding hundreds of clinicians in care management roles and motivational interviewing.
Susan Vos is the Program Director at the Michigan Center for Clinical Systems Improvement. She has experience in working with multi-disciplinary teams to provide care for complex patients, extensive knowledge and expertise in practice transformation, developing and implementing care management curricula based on evidence-based guidelines, training of care manager and other clinical practice staff, implementing care models, and driving quality improvement strategies. She is the current president of the Case Management Society of America: Grand Rapids/Kalamazoo Chapter. Susan led the organizational team in the COMPASS (Care Of Mental, Physical And Substance-use Syndromes) Initiative funded by the Centers for Medicare & Medicaid Services (CMS) / Center for Medicare & Medicaid Innovation (CMMI), which evaluated the large-scale implementation of the TEAMcare model treating patients with depression and comorbid diabetes and/or cardiovascular disease. The initiative was implemented in 18 medical groups and 172 clinics across eight states.
Mark Williams received his medical degree at the University of Minnesota and his residency training in Psychiatry at Mayo Clinic. He is an Associate Professor of Psychiatry at Mayo and has authored over 50 articles and book chapters mostly on topics related to integrated behavioral health. He has been a leader in the translation of evidence-based models of care coordination into primary care practices for adult and child depression, and patients with complex diseases both at Mayo and as a part of state and national initiatives. He currently leads the research group within the division of Integrated Behavioral Health at Mayo in Rochester, Minnesota.
Continuing Education Credits
Training Materials & Course Preparation
No training materials or course preparation necessary for this learning series.
If you have any questions, contact Amy at firstname.lastname@example.org