Collaborative Care Model (CoCM) Learning Series – Recorded (On Demand) Training
Elevating skills to support the implementation of CoCM
This nine part learning series will provide practical guidance to support the implementation of the Collaborative Care Model (CoCM) in primary care practices participating in the BCBSM CoCM initiative. Sessions will support skill development for the behavioral health care manager (BHCM) in motivational interviewing, problem solving treatment, and behavioral activation and assist the primary care team in developing processes and workflows to support implementation of the care model.
Each session is a different topic and is available for on demand viewing.
Session#1: Spirit of Motivational Interviewing
This session will explore the spirit of motivational interviewing and refine skills and knowledge in practical application.
Session#2: Motivational Interviewing: OARS Part 1
This session will explore and refine the use of motivational interviewing OARS (open-ended questions, affirmation, reflective listening, and summary reflections).
Session#3: Motivational Interviewing: OARS Part 2
This session will further explore and refine the use of motivational interviewing OARS (open-ended questions, affirmation, reflective listening, and summary reflections).
Session#4: Motivational Interviewing: Wrap-Up & SBIRT Overview
This session will further explore and refine the use of motivational interviewing skills and review SBIRT (screening, brief intervention, & referral to treatment) screening tools and assessment techniques.
Session#5: Problem Solving Treatment
This session will provide an overview of problem solving treatment and how it can be utilized to assist patients with developing problem solving skills utilizing self-management techniques.
Session#6: Behavioral Activation
This session will provide an overview of behavioral activation and how it can be utilized to treat patients with depression and/or anxiety.
Session#7: CoCM Operations: Patient Identification
This session is designed to review CoCM patient identification strategies and share practical best practices for identifying patients eligible to participate in CoCM.
Session#8: CoCM Operations: Systematic Case Review
This session is designed to review components and support tools for the CoCM systematic case review.
Session#9: CoCM Operations: Data & Billing Strategies
This session is designed to review billing codes and productivity metrics for CoCM.
These sessions are intended for practice leadership, IT, behavioral health care managers (BHCM) and other clinical and non-clinical staff tasked with building the infrastructure and processes for implementing the Collaborative Care Management Model in the practice. It is also applicable to nurses, social workers, advanced practice providers, medical assistants, community health workers and other care team members seeking to expand their knowledge and skills of motivational interviewing, problem solving treatment and behavioral activation.
FacultyLaura Saunders, MSSW
Laura Saunders is the Wisconsin State Project Manager for the Great Lakes Addiction, Mental Health, and Prevention Technology Transfer Centers. Since 2001, Laura has provided SBIRT and Motivational Interviewing training to physicians, nurses, medical students, psychologists, specialty addiction treatment providers, social workers, physical therapists, health educators, and staff who work in correctional settings. She has provided feedback and coaching to hundreds of social workers, correctional staff, and other human service providers who are interested in using evidence-based practices with fidelity. Laura joined the international group of Motivational Interviewing Network of Trainers (MINT) in 2006 (Sophia, Bulgaria) and is an active member of the Wisconsin MINT group.
Eric Lake is a psychologist who specializes in the treatment of chronic pain and works in the Mary Free Bed Pain Rehabilitation Program, an interdisciplinary program that addresses many pain conditions. He received his master’s degree in Counseling Psychology from Western Michigan University and is a Certified Alcohol and Drug Counselor.
Robin Schreur is a trainer for the Michigan Center for Clinical Systems Improvement (Mi-CCSI). She served as the Clinical Lead Care Manager in Ambulatory Care at Spectrum Health from 2012 until 2020. Her aim is to instill the importance of patient-centered care across the continuum of care. Robin has worked in a variety of settings including insurance-based and primary care practices, and as a behavioral health nurse at an inpatient facility. She has extensive experience in training and onboarding hundreds of clinicians in care management roles and motivational interviewing.
Susan Vos is the Program Director at the Michigan Center for Clinical Systems Improvement. She has experience in working with multi-disciplinary teams to provide care for complex patients, extensive knowledge and expertise in practice transformation, developing and implementing care management curricula based on evidence-based guidelines, training of care manager and other clinical practice staff, implementing care models, and driving quality improvement strategies. She is the current president of the Case Management Society of America: Grand Rapids/Kalamazoo Chapter. Susan led the organizational team in the COMPASS (Care Of Mental, Physical And Substance-use Syndromes) Initiative funded by the Centers for Medicare & Medicaid Services (CMS) / Center for Medicare & Medicaid Innovation (CMMI), which evaluated the large-scale implementation of the TEAMcare model treating patients with depression and comorbid diabetes and/or cardiovascular disease. The initiative was implemented in 18 medical groups and 172 clinics across eight states.
Mark Williams received his medical degree at the University of Minnesota and his residency training in Psychiatry at Mayo Clinic. He is an Associate Professor of Psychiatry at Mayo and has authored over 50 articles and book chapters mostly on topics related to integrated behavioral health. He has been a leader in the translation of evidence-based models of care coordination into primary care practices for adult and child depression, and patients with complex diseases both at Mayo and as a part of state and national initiatives. He currently leads the research group within the division of Integrated Behavioral Health at Mayo in Rochester, Minnesota.
Continuing Education Credits
Nursing continuing education credits are available for motivational interviewing, problem solving treatment and behavioral activation only.
The nursing continuing professional development activity was approved by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation (OBN-001-91) Approval ONA#: 2020-0000000815
Conflict of Interest: There is no conflict of interest for anyone with the ability to control content for this activity.
In order to receive credit for this activity, the learner must register for each webinar, attend the full recorded webinar, complete the evaluation and submit the evaluation. Upon receipt of the evaluation, the certificate of completion will be awarded.
There is no continuing education available for social workers.
Registered or certified medical assistants can submit copies of their agenda and certificates of completion to their certification entity to obtain continuing education credits.
Training Materials & Course Preparation
No training materials or course preparation necessary for this learning series.
If you have any questions, contact Amy at email@example.com