August 2018 Collaborative Care Manager Case Review

Crucial Conversations for Opioid Tapering


Mi-CCSI has established a collaborative care approach utilizing subject matter experts to provide case review for complex cases. Complex cases are defined by multiple diagnoses or conditions, biopsychosocial, socioeconomic barriers/limitations, high cost patient ability, confidence, and desire.

During each monthly videoconference, content experts provide education, review cases selected from those submitted by care manager attendees, and collectively brainstorm ideas to be shared and considered across delivery settings.

Intended Participants

This forum is intended for care managers and care coordinators primary care or ambulatory care settings who require alternative care options for complex cases.


Eva Quirion, BSN, MSN, FNP-C, PhD
Eva Quirion is a nurse practitioner with St. Joseph Healthcare in Bangor Maine and is part of the Maine Quality Counts initiative. More information about the Maine consortium can be found at The site offers a number of free supporting tools and presentations.

Presentation Slides

Crucial Conversations for Tapering

Supporting Documents

National Nurse Care Manager Model of Office Based Addiction Treatment Clinical Guidelines
Guideline broken down into PCMH and CM language

Certificate of Completion

A certificate of completion is available to print or save to use for continued learning requirements.
CCMCR Participation Certificate-Enduring

View or register for other CCMCR sessions

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