Engagement Training Preparation & Details

THIS PAGE WILL PROVIDE INFORMATION, DOCUMENTS AND LINKS TO THE PRESENTATIONS, ACTIVITIES, HANDOUTS, REFERENCE MATERIALS, AND LOGISTICAL INFORMATION FOR THE LIVE TRAINING.  PLEASE BE SURE TO REVIEW THIS ENTIRE PAGE. 

Optimizing Self-Management Through Improved Patient Engagement

Overview

During this training course, you will learn motivational interviewing skills to form and leverage a multi-disciplinary practice care team to:

  • effectively empower patients and their families,
  • engage patients in self-management and health behavior change,
  • positively affect patient self-care practices and decision-making,
  • provide comprehensive assessment and care planning using shared decision making,
  • implement evidence based interventions and advocate for the right care, at the right time and in the right place.

The communication skills taught in this training encompass motivational interviewing, cultural and ethical considerations, health literacy, and most importantly — the patient’s views and desires.

To achieve the skills above, the training session will:

  • introduce the necessary concepts,
  • provide the opportunity to learn from one another,
  • practice the skills via role playing,
  • provide the opportunity to participate in a “simulation interview” with a trained, standardized patient, and
  • provide an interview assessment from the patient’s perspective.

*** These last two bullets are unique to Mi-CCSI’s training courses and are not offered by similar organizations.

 


Live Training Connection Details

PLEASE NOTE: All sessions until further notice will be provided virtually through Zoom videoconference

https://zoom.us/j/2291227046?pwd=ZDZzNmx0eEZwMXh6aHZFRThmUzRrdz09
Audio Dial: (646) 876-9923

(Alternate phone numbers in resources below)

Meeting ID: 229 122 7046
Passcode: 762452

NOTE: Chromebook users with the ChromeOS may not have functionality. Please utilize a different platform or contact Amy Wales at amy.wales@miccsi.org

Please test your audio & video prior to attending the training. Resources are below.

Resources & Troubleshooting

Testing Zoom Video & Audio

Alternative Phone Numbers

Attendee controls in a meeting

Participating in Zoom Breakouts


Course Materials

Presentations

Patient Engagement Slide Deck

Handouts, Activities & Resources

Care Management Introduction Activity

High risk Care management Elevator Speech Example

Motivational Interviewing Quiz

Open ended questions Activity

Self Management Action Plan

Motivational Interviewing Learner Plan


Breakout Sessions

Simulation Breakout Session: Case, Forms & Resources

Mi-CCSI includes a simulation component in the afternoon. Each participant will have the opportunity to interact with a standardized patient and practice the skills learned over the course of the training in a safe and exciting environment. These "patients" are people that have been trained to a specific medical condition case and will offer feedback of the experience.

For more information, watch the sample simulation video below and refer to the following document:
Simulation Self-study Review 2017

SAMPLE CARE COORDINATOR SIMULATION VIDEO


NOTE: During Simulation, you will be calling a simulated patient. Please have a cell phone or landline available to make your call.

Simulation Case

Simulation Case-Diabetic

Simulation Forms

SIM Step-By-Step Timing

SIM Self-Management Action Plan

SIM Feedback Form


Health Literacy & Barriers Breakout Session Handouts & Resources

Presentation

Health Literacy and Barriers

Teach Back - 10 Elements of Competence


Change Talk Breakout Session Handouts & Resources

Presentation

Change Talk MI

Complex Reflections & Change Talk

MI Reflections Practice

Reflections Activity



Training Times:

Training Times: 7:45 am – 4:30 pm

  • Log in to Zoom 7:45-8:00 am
  • 1st Presentation 8:00 am

Questions?

Do you have questions about the materials or the live training?
For further questions or details, contact Amy at amy.wales@miccsi.org or Sue at sue.vos@miccsi.org


Post Training Evaluation

MI-CCSI EVALUATION is found at: https://www.surveymonkey.com/r/2020-engagement


Thank you for attending the training!