The Collaborative Care Model (CoCM): An Evidence- and Team-Based Care Approach to Integrating Behavioral Health into Primary Care

Collaborative Care, originally developed by the University of Washington, is a cost-effective, evidence-based integrated behavioral health care model. The primary care provider, behavioral health care manager, and psychiatric consultant function as a team, using a shared care plan, to meet the needs of patients with mild to moderate behavioral health concerns.

The Michigan Center for Clinical Systems Improvement (MiCCSI), Michigan Institute for Care Management and Transformation (MICMT), and Michigan Collaborative Care Implementation Support Team (MCCIST) have been contracted by Blue Cross Blue Shield of Michigan for this project.

Upcoming Training Dates:

Check back later this Fall

Continuing Education

This live series activity, Preparing to Implement Collaborative Care, has been reviewed and is acceptable for credit by the American Academy of Family Physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Approved for (1 credit per session ) AAFP (Prescribed) credits.

AMA/AAFP Equivalency: AAFP Prescribed credit is accepted by the American Medical Association as equivalent to AMA PRA Category 1 credit(s)™ toward the AMA Physician’s Recognition Award. When applying for the AMA PRA, Prescribed credit earned must be reported as Prescribed, not as Category 1.

Nurses can use the CME for their state requirements. Information on this can be found on LARA and through the Michigan Nurse Association (MNA) at
This course is approved by the Michigan Social Work Continuing Education Collaborative-Approval # 051420-00 The Collaborative is the approving body for the Michigan Board of Social Work


Mark D. Williams, M.D. - Mark Williams, MD received his MD at the University of Minnesota and his residency training in Psychiatry at Mayo. He is an Associate Professor of Psychiatry at Mayo and has authored over 50 articles and book chapters mostly on topics related to integrated behavioral health. He has been a leader in the translation of evidence-based models of care coordination into primary care practices for adult and child depression, and patients with complex diseases both at Mayo and as a part of state and national initiatives. He currently leads the research group within the division of Integrated Behavioral Health at Mayo in Rochester, Minnesota.

Laura Saunders, MSSW - Laura Saunders is the Wisconsin State Project Manager for the Great Lakes Addiction, Mental Health and Prevention Technology Transfer Centers. Her position is housed at the UW–Madison, where she’s worked since 1988. Since 2001, Laura has provided SBIRT and Motivational Interviewing training to physicians, nurses, medical students, psychologists, specialty addiction treatment providers, social workers, physical therapists, health educators, and staff who work in correctional settings. She has provided feedback and coaching to hundreds of social workers, correctional staff, and other human service providers who are interested in using evidence-based practices with fidelity. Laura joined the international group of Motivational Interviewing Network of Trainers (MINT) in 2006 (Sophia, Bulgaria) and is an active member of the Wisconsin MINT group.

Susan Vos, BSN, RN, CCM - Susan Vos is the Program Director at the Michigan Center for Clinical Systems Improvement. She has extensive knowledge and expertise in practice transformation, care manager and other clinical staff training, quality improvement and understanding models of care. Susan led the organizational team in the COMPASS (Care Of Mental, Physical And Substance-use Syndromes) Initiative funded by the Centers for Medicare & Medicaid Services (CMS) / Center for Medicare & Medicaid Innovation (CMMI), which evaluated the large-scale implementation of the TEAMcare model treating patients with depression and comorbid diabetes and/or cardiovascular disease. The initiative was implemented in 18 medical groups and 172 clinics across eight states.

Robin Schreur, BS, RN, CCM - Robin Schreur is a trainer for Mi-CCSI (Michigan Center for Clinical Systems Improvement). Her aim has always  been to instill the importance of patient centered care over the continuum of care.  Robin served as the Clinical Lead Care Manager in Ambulatory Care for the Spectrum Health system from the inception of MIPCT in 2012 until April of 2020. She has had the privilege of partnering with patients and families in primary care practices as care management has evolved to include behavioral health and primary team care. Through onboarding new staff at Spectrum and teaching at Mi-CCSI, Robin has had the opportunity to train hundreds of clinicians particularly in the Care Management Process and Motivational interviewing.  Robin has also seen Care Management develop in the payer arena-working at Priority Health, HHS Health Options and Blue Care Network.


The presenter and all planners have indicated that they have no commercial interests related to the content of this educational activity.

Past Training Dates

July 15-16 & 21, 2021

Click to View July Training Materials

May 10-11, 2021

To register for this date, please contact Sue Vos at

Click to View May Training Materials

Continued Learning Webinar Series

We are offering continued learning opportunities to expand your knowledge and skills to support the Collaborative Care Management care model.

Nursing and Social Worker continuing education credits are available for the Motivational Interviewing, Problem Solving Treatment & Behavioral Activation learning activities.

These webinars will be recorded for future viewing. Click on the button below for more details.

Click to View Recorded Webinars

Click to Register for Upcoming Live Webinars

Motivational Interviewing

These sessions are presented by Laura Saunders and will continue to build on Motivational Interviewing knowledge and skills for working with patients experiencing depression and/or anxiety. These sessions will be highly interactive allowing participants to practice and hone their skills.

All sessions:  11:30 am - 1:00 pm

  • September 15th | Spirit of MI
  • September 22nd | OARS
  • September 29th | OARS Part 2
  • October 1st | SBIRT & Putting it All Together

Laura Saunders, MSSW - Wisconsin State Project Manager for the Great Lakes Addiction, Mental Health and Prevention Technology Transfer Centers, Madison, WI

Behavioral Activation & Problem Solving

These sessions presented by Eric Lake will provide a hands-on learning opportunities to further the depth of your knowledge and skills with treating patients with depression using behavioral activation and problem solving treatment techniques.

  • October 5th | Problem Solving Treatment | 11:30 am - 1:00 pm
  • October 21st | Behavioral Activation | 11:30 am -1:00 pm

Eric Lake, MA, LLP, CADC - Mary Free Bed Rehabilitation Services: Psychologist, Pain Rehabilitation Program, Grand Rapids, MI


These sessions will provide best practices for establishing CoCM operational processes in the practice.

  • September 2nd | Patient Identification Processes | Noon-1:00 pm
  • October 13th | Building an Effective Systematic Case Review Process | 1:00-2:00 pm
  • October 27th | Data & Billing Strategies | 1:00-2:00 pm

Phil Baty, MD - Mercy Health Physician Partners & Mi-CCSI Medical Director, Grand Rapids, MI
Robin Schreur, BS, RN, CCM - Mi-CCSI Trainer, Grand Rapids, MI
Susan Vos, BSN, RN, CCM - Mi-CCSI Program Manager, Grand Rapids, MI