Care Management/Self-Management Resources

Care Management Process 

This section provides links and information on the components of care management.

Care Management Workflows

This section provides samples of clinical workflows.

 Chronic Care Model

Diagram of the Chronic Care Model developed by the MacColl Center for Health Care Innovation at the Group Health Research Institute.


This section provides tools for communication with patients and other care team members.

Motivational Interviewing

This section provides sample videos, tools and other motivational interviewing resources.

Success Strategies

This section provides access to the Mi-CCSI care manager toolkit, complex care management guidelines, and other tools to assist the care manager.

Transitions of Care

This section provides tools, call scripting, information and links on effective care transitions.

Self-Management Action Plan

This tool was featured in the on-site training and is a valuable resource to add to your toolbox.
Self Management Action Plan Template

Depression Care Patient Education Tools

This section provides tools on depression care and medications to support care managers in the primary care setting.

View upcoming training sessions View other resources