Pain Management Training

Mi-CCSI, in collaboration with our members and community organizations, developed a comprehensive training program to address patients with acute and chronic pain. The curriculum includes the foundations of pain management which addresses the basics of pain management mechanisms, pathophysiology, biopsychosocial aspects of pain, pharmacotherapy and non-pharmacy treatment approaches. The advanced practical workshops include approaches for medication tapering, conducting difficult conversations with patients, comprehensive assessment of biopsychosocial aspects of pain, basics of addiction, referral and communications strategies with specialty providers and using the new automated prescription system (MAPS).

Training Dates:

Friday, October 12, 2018 | Grand Rapids
Saturday, October 13, 2018 | Muskegon
Tuesday, October 30, 2018 | New Hudson/Wixom
Tuesday, November 20, 2018 | New Hudson/Wixom

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Collaborative Care Manager Case Review (CCMCR)

A collaborative care approach utilizing subject matter experts to provide case review for complex cases. Complex cases are defined by multiple diagnoses or conditions, biopsychosocial, socioeconomic barriers/limitations, high cost patient ability, confidence, and desire. During each monthly videoconference, content experts will provide education, review cases selected from those submitted by care manager attendees, and collectively brainstorming ideas to be shared and considered across delivery settings.

Recordings Available

Considering the biopsychosocial aspect of managing patients with chronic pain
Pain Management & Substance Use Concerns
Chronic Pain Management in a Multi-disciplinary Team Setting
Heart Failure
Depression Management
Medication Management of Depression: The Care Manager Role

Upcoming Dates

Friday, October 19 | Noon-1:30 pm | Physical Therapy as an Alternative for Pain Management

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Self-Management Care Manager/Coordinator Training
Introduction of Team-Based Care & Optimizing the Impact of the Roles of Care Managers & Coordinators

Care managers and care coordinators enrolled in the Mi-CCSI Team-Based Self-Management training program will be introduced to the essential knowledge and skills needed to fill emerging roles and be prepared to practice as members of a multidisciplinary health care team.

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September 12-13September 27-28October 25-26November 14-15December 13-14


November 12-13


At this time, we have no more state funding available through the end of September for attendees from SIM affiliated practices.
Please contact Amy Wales at 616-551-0795 ext. 11 for questions or more details.


$325 members; $450 non-members

On Demand Recorded Learning Activities

Asthma/COPD Webinar Series

A six session webinar series designed to familiarize the care manager and other care team members with the diagnosis, pharmacology and management of patients with Asthma & Chronic Obstructive Pulmonary Disease. Each webinar is available for future on demand viewing.
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Basics of Disease Management Webinar Series

A four session webinar series designed to provide an overview of the prevalence, diagnosis, risks and key components of medical management of diabetes, hypertension, hyperlipidemia, obesity, chronic kidney disease, wellness, prevention, use of registries and their data.
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Behavioral Medical Integration-Collaborative Care Series

This four session on-line learning activity series is designed to familiarize care teams with the key components of Behavioral Medical Integration & the Collaborative Care Model. The sessions include topics on depression management, suicide prevention & protocols, care manager role, motivational interviewing, problem solving therapy, behavioral activation, and systematic case review process.
PLEASE NOTE: Continuing education credits for this series are temporarily unavailable. Please check back at 6/30/18. We apologize for the inconvenience.

Presenters: Ulka Agarwal, MD, Phil Baty, MD & Susan Vos, BSN

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Chronic Pain, Headache & Spinal Care Series

A three part recorded learning activity designed to provide an introduction to managing patients with chronic, pain, headache & spinal issues. It is intended for care managers in primary care or ambulatory care settings.

Presenters: Dr. James Hudson & Dr. Kelly Armstrong

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Post-Acute Continuum Overview

This recorded learning activity is designed to familiarize the care manager and other care team members with the post-acute continuum of care.

Presenter: Tom Stanz, MA, VP of Inpatient Services, Mary Free Bed Rehabilitation Hospital

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Post Concussion Management

This recorded learning activity is designed to familiarize the care manager and other care team members with the diagnosis, pathophysiology and treatment of post concussion patients.

Presenter: Stephen Bloom, DO

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Team-Based Care Webinar Series

Transitioning to a team-based care model brings challenges and opportunities. This three part series addressed: Maximizing care management, an emphasis on self management and health coaching, advance care planning: why, how & impact on Triple AIM, new practice transformation support approaches including measurement, accountability & financing.

Presenters: Tom Bodenheimer, MD, MPH, Carol Robinson, DNP and L. Gordon Moore, MD

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