Community Resource Directory

The Mi-CCSI Community Resource Workgroup with the assistance of United Way 211 and other community organizations have compiled resource directories for the use of care managers and other practice staff.
Kent County directory updated September 2016

Kent County Community Resources Ottawa County Community Resources


Asthma & COPD Webinar Series

This six part webinar training series is designed to familiarize the care manager and other care team members with the diagnosis, pharmacology and management of patients with Asthma & Chronic Obstructive Pulmonary Disease.  Each session is a different topic and was recorded for on-demand viewing and enduring continuing education credits.

Learn more and participate in online learning activityResources


Behavioral Activation (BA)/Problem-Solving (PST)

This is a patient self-management support model is comprised of a set of procedures and techniques to help patients decrease their avoidance and isolation tendencies and engage in activities.

Past training materialsResources


Basic Self-Management Care Manager Training

Our comprehensive, introductory training for the newly hired care manager.  This training fulfills the self-management training component for the SIM (State Innovation Model) for Michigan, the training requirements for the Priority Health care management incentive and the self-management training component for eligibility to receive the Blue Cross Blue Shield of Michigan PGIP care management uplift.

Learn more & register for upcoming sessions Resources


Chronic Pain & Spinal Care Series

This three part recorded learning activity series is designed to provide an introduction to managing patients with chronic pain, headache & spinal issues. It is intended for care managers in primary care or ambulatory care settings. This recorded material is available for nursing and social work enduring continuing education credits.

Presenters: James Hudson, MD, Kelly Armstrong, MD & James Hartlein, Mary Free Bed Rehabilitation Hospital

Click below to find out more about the sessions and participate in the learning activities

Past training materialsResources


Understanding Legal Issues in Primary Care

Learn to understand and manage common legal issues in the primary care or practice care setting.

Past training materialsResources


Motivational Interviewing

Learn to elicit and strengthen a patient’s motivation for change through a collaborative, person-centered, guided interviewing method.

Past training materialsResources